Question 1

Is parasailing safe?

Accepted Answer

Yes, parasailing is generally considered safe when conducted by experienced professionals and following safety guidelines. Our team prioritizes safety at all times.

Question 2

Do I need any prior experience to parasail?

Accepted Answer

No prior experience is necessary! Our expert crew will provide thorough instructions and ensure your safety throughout the entire experience.

Question 3

What if I'm afraid of heights?

Accepted Answer

Many people find parasailing to be a thrilling and enjoyable experience regardless of their fear of heights. Our experienced crew will guide you through the process, and you can communicate any concerns or fears before your flight.

Question 4

How do you take off and land?

Accepted Answer

Participants take off and land directly from the boat's flight deck. The boat's speed gradually lifts the parasailers into the air during takeoff, and they are safely reeled back onto the boat during landing.

Question 5

Do I have to get wet?

Accepted Answer

While some participants may choose to take a dip in the water during landing, getting wet is optional. Our crew will ensure a smooth landing experience based on your preferences.

Question 6

Can I bring a camera?

Accepted Answer

Yes, you're welcome to bring a waterproof camera or GoPro to capture the breathtaking views during your parasailing adventure. However, please ensure that your camera is securely attached to you to prevent any accidental drops.

Question 7

What should I wear or bring?

Accepted Answer

We recommend bringing sunscreen, sunglasses, a hat, and a camera to capture the memories. If you plan to take a dip in the water, a swimsuit and towel are also recommended.

Question 8

Why should we get the photo package?

Accepted Answer

Our photo package allows you to capture professional-quality photos and videos of your parasailing adventure, ensuring that you can relive the experience and share it with friends and family for years to come.

Question 9

What if I change my mind?

Accepted Answer

If you change your mind before your parasailing session begins, please inform our staff, and we'll do our best to accommodate your request. However, once the session has started, refunds may not be possible. Communication is key, so please don't hesitate to let us know your concerns or preferences.

Question 10

What happens if the weather is bad on the day of my reservation?

Accepted Answer

Your safety is our top priority. If weather conditions are not suitable for parasailing, we will work with you to reschedule your reservation for another day.

Question 11

Do I need to make a reservation in advance?

Accepted Answer

While walk-ins may be accommodated based on availability, we highly recommend making a reservation in advance to secure your preferred date and time for parasailing.

Question 12

Is parasailing suitable for people with medical conditions?

Accepted Answer

It's essential to consult with your physician if you have any medical concerns before participating in parasailing. Additionally, please inform our staff of any medical conditions or concerns before your session.

Question 13

Should I tip the crew?

Accepted Answer

Tipping the crew is not required but greatly appreciated. If you feel that the crew provided exceptional service and made your experience enjoyable, a tip is a nice gesture to show your gratitude.

Question 14

It's my first time riding a jet ski.

Accepted Answer

No worries! Our experienced guides will provide you with thorough instructions and guidance before your ride to ensure you have a safe and enjoyable experience, even if it's your first time on a jet ski.

Question 15

What is a guided free-riding zone for jet ski rental?

Accepted Answer

A guided free riding zone is an area where jet ski renters can freely explore the waters within designated boundaries under the supervision of a knowledgeable guide(s).

Question 16

How fast can a jet ski go?

Accepted Answer

Jet skis can reach high speeds inside of the ride zone. However, during your guided ride, our guides will ensure that you operate the jet ski at safe and appropriate speeds for the conditions and your experience level.

Question 17

Can I stop and swim during the ride?

Accepted Answer

It is not recommended during the ride due to the high traffic of other riders in the zone. Instead, we provide designated areas for breaks and photo opportunities to ensure everyone's safety and enjoyment. Our guides will point out these areas during the safety briefing before your ride.

Question 18

Can I switch back and forth?

Accepted Answer

Switching back and forth between other jet skis during the ride is not allowed for safety reasons. Once the ride starts, you will not be coming back to shore until the end of the ride.

Question 19

Can I rent a jet ski for a private or customized tour?

Accepted Answer

Yes, we offer private or customized jet ski tours at a higher cost for individuals or groups looking for a personalized experience. Please contact us by email in advance to organize it.

Question 20

What is flyboarding?

Accepted Answer

Flyboarding is a water sport where participants strap into a board connected to a watercraft's jet propulsion system, allowing them to hover above the water's surface and perform aerial maneuvers.

Question 21

Do I need prior experience to try flyboarding?

Accepted Answer

No prior experience is necessary! Our experienced instructors will provide comprehensive training and guidance before your session, ensuring that even beginners can enjoy the thrill of flyboarding.

Question 22

Is flyboarding safe?

Accepted Answer

Yes, flyboarding is generally considered safe when conducted under the supervision of trained professionals and following safety guidelines. Our instructors prioritize safety and will provide all necessary equipment and instructions to ensure a safe experience.

Question 23

How high can I fly on a flyboard?

Accepted Answer

With proper instruction and practice, participants can fly up to 20 feet above the water's surface on a flyboard. However, the height may vary depending on factors such as skill level.

Question 24

What should I wear for flyboarding?

Accepted Answer

We recommend wearing swimwear or athletic clothing that allows for freedom of movement. For women, we advise wearing a secure-fitting swimsuit to minimize the risk of it coming loose when propelled into the water.

Question 25

Can I bring my own equipment, such as a GoPro, to capture the experience?

Accepted Answer

Yes, you're welcome to bring your own equipment, such as a waterproof camera or GoPro, to capture the excitement of flyboarding. However, please ensure that all equipment is securely attached to you to prevent loss during the session.

Question 26

What if I fall off the flyboard?

Accepted Answer

Falling off the flyboard is part of the learning process, and our instructors will be nearby to assist you if needed. You will be equipped with a life jacket, foam helmet, and the flyboard itself floats, providing additional safety measures in case of falls.

Question 27

Can I flyboard if I can't swim?

Accepted Answer

While basic swimming skills are recommended, they are not mandatory. Your instructor will provide guidance and support throughout the session, and you will be equipped with a life jacket, foam helmet, and the flyboard itself floats, ensuring your safety in the water. Staying calm and following instructions will enhance your flyboarding experience.

Question 28

Is flyboarding physically demanding?

Accepted Answer

While flyboarding requires some physical exertion, participants of all fitness levels can enjoy the experience. Our instructors will provide guidance on proper body positioning and technique to help you get the most out of your session.

Question 29

What if I have a fear of heights?

Accepted Answer

If you have a fear of heights, our instructors will work with you to ensure that you feel comfortable and confident during your flyboarding session. They will provide support and encouragement to help you overcome any fears and enjoy the experience safely.

Question 30

Is this a sightseeing tour?

Accepted Answer

This boat ride is focused on providing an adrenaline-filled thrill ride. We'll navigate through the middle of the bay and may pass by other activities offered by Miami Watersports, such as the banana boat, jet skis, and parasailing, at a safe distance. If you're seeking a more leisurely sightseeing experience, we recommend exploring our "Boat Tour" option instead.

Question 31

Do participants fall off the boat during the tour?

Accepted Answer

Falling off the boat during the tour is highly unlikely under normal circumstances. Our crew prioritizes safety and ensures that all participants are securely seated or holding onto handrails while the boat is in motion. Additionally, life jackets are provided for added safety measures.

Question 32

Is it scary?

Accepted Answer

While some may find the speed exhilarating, others may find it more intense. Our tours are designed to be exciting yet safe, and our experienced crew will ensure a comfortable and enjoyable experience for all participants.

Question 33

Are there any health or physical requirements for the ride?

Accepted Answer

Participants should be in good health and free from any medical conditions that may be aggravated by the high-speed maneuvers of the Speedboat. Pregnant women and individuals with back or neck problems are advised to refrain from participating.

Question 34

Is this a sightseeing tour?

Accepted Answer

This boat ride is focused on providing an adrenaline-filled thrill ride. We'll navigate through the middle of the bay and may pass by other activities offered by Miami Watersports, such as the banana boat, jet skis, and parasailing, at a safe distance.

Question 35

Do participants fall off the boat during the tour?

Accepted Answer

Falling off the boat during the tour is highly unlikely under normal circumstances. Our crew prioritizes safety and ensures that all participants are securely seated or holding onto handrails while the boat is in motion. Additionally, life jackets are provided for added safety measures.

Question 36

Is it scary?

Accepted Answer

While some may find the speed exhilarating, others may find it more intense. Our tours are designed to be exciting yet safe, and our experienced crew will ensure a comfortable and enjoyable experience for all participants.

Question 37

Are there any health or physical requirements for the ride?

Accepted Answer

Participants should be in good health and free from any medical conditions that may be aggravated by the high-speed maneuvers of the Speedboat. Pregnant women and individuals with back or neck problems are advised to refrain from participating.

Question 38

Is the Banana Boat ride safe?

Accepted Answer

Yes, safety is our top priority. Our experienced captains adhere to strict safety protocols, and all participants are provided with life jackets, foam helmets and safety instructions before the ride.

Question 39

What should I wear?

Accepted Answer

We recommend wearing swimwear or clothing that you don't mind getting wet. Additionally, secure footwear, such as water shoes or sandals, is recommended to protect your feet during boarding and disembarking.

Question 40

Do you fall off?

Accepted Answer

While uncommon, falling off may occur, especially if you request a faster ride. If it happens, stay calm, and the captain will turn around to retrieve you. Rest assured, all participants are provided with life jackets and foam helmets for added safety, and our crew is trained to assist promptly.

Question 41

Are there any health or physical requirements?

Accepted Answer

Participants should be in good health and free from any medical conditions that may be aggravated by the ride's physical activity. Pregnant women and individuals with back or neck problems are advised to refrain from participating.

Question 42

How do you hold on during the ride?

Accepted Answer

Riders typically hold on to the handles attached to the Banana Boat. Maintain a firm grip and brace yourself for sudden turns or bumps. Our crew will provide instructions on proper holding techniques before the ride begins to ensure a safe and enjoyable experience for everyone.

Question 43

Reservations vs walk-ins?

Accepted Answer

Reservations can be made online or by phone, and are recommended for guaranteed spots and large groups. You must complete our Online Waiver (and Jet Ski Exam if needed) prior to arrival to validate a reservation. Walk-ins are welcome for spontaneous visits — while availability isn't always immediate, we accommodate a high volume of customers promptly.

Question 44

What days and times are you open?

Accepted Answer

We are open every day from 10am until sunset. Departures every 30–60 minutes for all activities. Times may vary with weather and availability. We recommend booking ahead to secure your preferred slot.

Question 45

How does Price Match work?

Accepted Answer

We match any deal found from a Miami-based competitor on the same activity, day, and time. Bring proof of the competitor's deal (company name, activity, duration, departure time, total price, fine print) to check-in. We must be able to contact the competitor to verify. Walk-ins only; not combinable with prior paid bookings. Online deals including Groupon count. Tubing, paddleboards, kayaks, and Eclipse activities are excluded.

Question 46

What payment methods are accepted?

Accepted Answer

We accept debit, credit, or cash. Cards must be chip-enabled with the holder's full name printed, matching a valid government photo ID. Cardholder must be present at check-in. We don't accept American Express, digital payments (Apple Pay, etc.), gift cards, non-chip cards, or cards without matching ID. A card authorization form is completed before activities; the card and photo ID stay on file.

Question 47

Are there bathrooms, lockers, or showers?

Accepted Answer

Portable restrooms exclusively for our guests — but we recommend coming already dressed for water. A water hose is available if you want to rinse off after. We provide a group locker dock box for shoes/bags (locked while you're on the water), but no private lockers. We're not liable for lost, stolen, or damaged items. Only cell phones are allowed on activities.

Question 48

What's the bad weather / cancellation policy?

Accepted Answer

Our certified staff monitors conditions and reserves the right to reschedule due to weather or operational issues. Cancellations issue non-expiring credit vouchers usable across any activity. No refunds. Please arrive 15 minutes before departure to avoid no-show status. Vouchers can be transferred with management approval at the facility.

Question 49

Is there parking?

Accepted Answer

Customers park in LOT 62 using the "Pay By Phone" app — a short walk from our facility. We're not associated with the parking lot; parking tickets and theft must be handled directly with the City of Miami.

Question 50

Do I need prior experience to rent a kayak or paddleboard?

Accepted Answer

No prior experience is necessary! Our rentals are perfect for both beginners and experienced paddlers alike. Our staff will be happy to provide instruction and assistance to ensure you have a safe and enjoyable experience on the water.

Question 51

What should I wear?

Accepted Answer

Comfortable, weather-appropriate clothing that you don't mind getting wet. Quick-drying nylon or polyester is ideal. Bring sunscreen, a hat, and sunglasses.

Question 52

Is it safe to paddle alone?

Accepted Answer

Solo paddling can be peaceful, but less experienced paddlers should consider a group or hiring a guide for safety and peace of mind.

Question 53

Can I rent equipment for an extended period?

Accepted Answer

Yes, we offer hourly, half-day, and full-day rentals depending on availability — short outings to all-day adventures.

Question 54

Should I kayak or paddleboard?

Accepted Answer

Kayaking: lower to the water, double-bladed paddle. Paddleboarding: standing, single paddle. Our staff can recommend based on your interests and experience.

Question 55

Can I bring my dog along?

Accepted Answer

Yes — dogs welcome if well-behaved, comfortable around water, and under your control. Bring a life jacket for your dog too.

Question 56

Am I allowed to bring food and drinks?

Accepted Answer

Yes — snacks and refreshments encouraged. Pack out what you pack in to keep the waterways clean.

Question 57

Are there spots to take breaks or have a picnic?

Accepted Answer

Yes — multiple beach stops along the route and a nearby sandbar for stretching, swimming, or eating. Staff can recommend the best spots for the day.

Question 58

Is kayaking or paddleboarding difficult?

Accepted Answer

Both are suitable for beginners. Our rentals include equipment for all skill levels and a quick safety briefing. Most riders are comfortable within minutes.

Question 59

This is my first time sailing?

Accepted Answer

Our Hobie Cat sailing sessions welcome beginners. Experienced instructors walk you through boat handling, steering, and sail control.

Question 60

Are any certifications required to sail a Hobie Cat?

Accepted Answer

No certifications required. Lessons available if you want to improve.

Question 61

How long does it take to learn?

Accepted Answer

Varies by skill and experience. Intro sessions cover the basics; mastering takes additional practice over time.

Question 62

What if I need to be rescued?

Accepted Answer

Staff and instructors are trained to respond quickly. Safety protocols include comms systems and rescue boats.

Question 63

Where can I sail?

Accepted Answer

Various parts of the Key Biscayne bay — sandbars included where you can stop, swim, and enjoy the scenery.

Question 64

This is my first time Wing Surfing?

Accepted Answer

Beginners welcome. Instructors walk through the basics and offer full lessons.

Every common
question, answered.

Parasailing

Every commonquestion, answered.

Parasailing

Every common
question, answered.